Last Updated: 19 Feb, 2025
Procurn India Pvt. Ltd. (“Procurn,” “we,” “our,” or “us”) operates the taxi booking application “Procurn” and the website procurn.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with applicable laws in Uttar Pradesh, India.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
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Name, phone number, email address
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Profile picture (if uploaded)
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Payment details (processed securely via third-party payment gateways)
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Government-issued identification (where required by law)
1.2 Location Data
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Real-time GPS location to enable ride booking and navigation
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Pickup and drop-off locations
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Location history (to improve services and safety)
1.3 Usage Information
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App activity, interactions, and preferences
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Device information, IP address, and browser details
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Crash logs and analytics data
1.4 Driver and Vehicle Information (For Drivers)
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Driver’s license details
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Vehicle registration and insurance information
2. How We Use Your Information
We use the collected data to:
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Provide and improve our taxi booking services
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Facilitate transactions and process payments
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Ensure user safety and verify identity
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Send notifications, alerts, and updates
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Conduct analytics and improve user experience
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Comply with legal and regulatory requirements
3. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share it with:
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Drivers and Riders: Necessary details shared during ride booking
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Service Providers: Third-party payment gateways, analytics providers, and cloud services
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Law Enforcement: If required by law or to protect user safety
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Business Partners: In case of mergers, acquisitions, or partnerships
4. Data Security
We implement industry-standard security measures to protect your data. However, no online system is completely secure. Users are advised to maintain strong passwords and avoid sharing sensitive details.
5. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information
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Disable location tracking (may affect app functionality)
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Opt-out of promotional communications
For any privacy-related requests, email us at [email protected].
6. Retention of Data
We retain personal data only as long as necessary for business, legal, and security purposes. After that, data is securely deleted or anonymized.
7. Third-Party Links and Services
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
Procurn India Pvt. Ltd.
Website: procurn.com
Email: [email protected]
Jurisdiction: Uttar Pradesh, India
By using our services, you agree to this Privacy Policy.